1. SHIPPING & DELIVERY POLICY
At Umoyo, our shipping charges are as follows:
- Sportswear: Next working day: £4.35. Standard Delivery: £3.85.
- Yoga Mats: Next working day: £8.95. Standard Delivery: £4.95
- Sportswear: Standard Delivery: £3.50
- Yoga Mats: Standard Delivery: £8.35
- Sportswear : Standard Delivery: £3.50
- Yoga Mats: Standard Delivery: £9.95
We deliver worldwide, aiming to keep our rates affordable and send your order to you quickly, promptly and safely. By entering your delivery details, we will automatically calculate the delivery charges based on your given address and items without the need for payment or registration. The order of a Yoga Mat has a higher delivery charge due to the larger size and slightly heavier weight than our clothing products.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number.
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via PayPal, allowing you to pay with most major credit and debit cards, including VISA, MasterCard and American Express. Please visit www.paypal.com for more information. We do not accept payments via cash, ATM or inter-bank transfers.